Shipping Information

Order Processing Time:

We strive to ship all orders within 3 days of receipt. Orders placed are automatically imported into our shipping system by 7am the following business day. Once your shoes are packaged and shipped, you will receive a shipping confirmation from us via email.*

PLEASE NOTE: will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters or strikes.

If you have questions regarding your order, please contact our customer service team during business hours via Live Chat, Email or Phone for immediate assistance. We appreciate your continued patience & look forward to delivering your order!

Covid-19 Update: As a result of the global pandemic, please understand we are taking extra precautions at our fulfillment center. As a result, there may be longer than normal processing times to prepare, ship and send tracking information for your order. At this time, it could take up to an additional 3 days to send tracking information, and you may experience a longer delivery window from our contracted carriers. We apologize for any inconvenience. We are in this together and we appreciate your business. 

US Shipping: 

We are proud to offer free shipping on all orders within the continental US. Shipping orders placed outside of the Continental U.S. will be calculated based on weight of package, shipping location, and other various DHL charges. Standard Ground shipments going to residential addresses will be sent and delivered via USPS or UPS.