Our one-piece construction shoes mean no velcro or buckle to trip our little ones. Due to the slip-on style design, we recommend buying one size up to give your child time to grow into the shoes.
Our shoes comply with the sizing guide of major retailers. However, due to the slip-on design, we recommend ordering the next size up to give your little time to grow into our shoes. Don't worry - we have designed the shoes so they will not fall off their feet, even if the shoes are a little loose.
We created a Fit Kit that you can download here to measure your child's foot. However, when in doubt, we recommend ordering one size up to give them room to grow into the shoes. You can also reach out to us at email@example.com if you require further help.
Please note that every child's feet is different. However, as a general guideline:
Size 5: 9 months to 1.5 years
Size 6: 1.5 to 2 years
Size 7: 2 to 3 years
Size 8: 3 to 4 years
Size 9: 4 to 4.5 years
size 10: 4 to 5 years
If you are still unsure, you can buy a gift card here.
Yes! We are happy to offer you free standard ground shipping to the USA via UPS on all orders $75+.
Our shipping charges are calculated based on your location for all orders placed within the Continental U.S. Shipping orders placed outside of the Continental U.S. will be calculated based on weight of package, shipping location, and other various DHL charges. Standard Ground shipments going to residential addresses will be sent and delivered via UPS.
Our shoes are made in USA and made-to-order. Therefore, we typically ship 2-3 days after we receive an order and subsequently delivered within an additional 5-8 business days using Standard Ground service. We currently do not offer expedited shipping.
We provide worldwide shipping! When shipping internationally, each country will have its own options & costs. Shipping details will be shown at checkout after you have inputted shipping address.
Orders placed are automatically imported into our shipping system by 7am the following day. Once your shoes are packaged and shipped (typically 2-3 days after you place the order), you will receive a shipping confirmation from us via email.
Yes. At the checkout stage, you have the option to enter a delivery address separate from the one attached to your billing.
Unfortunately not. Once shipped, your order will be delivered directly to the address originally provided.
Returns and exchanges
We want you to be completely satisfied with your purchase. We accept unworn, unused items purchased from baublesandsoles.com within 30 days from the date of purchase. Items must be returned with all original packaging. Any merchandise without these items or considered worn will not qualify for a refund. Please note that shipping charges are not refundable and customers are responsible for return shipping costs.
Yes! Please contact firstname.lastname@example.org with your order number to facilitate an exchange. We are here to help you.
We can only offer gift returns if the shoes were purchased from our online store. The shoes need to be refunded to the original method of payment, and then a new order can be placed. If the shoes were purchased from a retailer, they will need to be returned or exchanged directly at that location, in line with the store’s policy.
Should our shoes fail due to defect of workmanship or material, you can be confident your purchase is backed by the following warranty:
1. One Year Guarantee on our American-made Shoes
We warrant our shoes to be free of defects in materials or workmanship for a period of one year, at our discretion, for repair or replacement.
2. Ninety (90) Day Guarantee on Shoe Attachments + Accessories
Our shoe attachments and accessories are currently imported. We will warrant your shoe attachments, twist locks and baubles for ninety (90) days from the date of purchase for repair or replacement (as determined by Baubles + Soles).
3. Replacement Certainty
If we no longer have the same shoe or bauble, you can choose a similar, in-stock product for replacement.
Refunds are not available as part of our warranty program.
5. Wear and Tear + Improper Use
This warranty does not cover normal wear and tear, damage from misuse of our twist lock (see our how-to video here), improper care, negligence, or damage in transit. Unfortunately, accidents that cause damage are not covered.
We designed the lock to be as child-proof as we can. So there is definitely a learning curve. Please review this how-to video here. If you are still having problems, send us an email at email@example.com and someone will reply to you within 24 hours.
Our shoes are machine washable and 100% dishwasher-safe. Just remember to remove the baubles before wash.
We suggest wiping down your baubles with a warm wash cloth to keep them looking beautiful and new. We also like to use wet wipes as an easy way to clean our baubles. Please do not machine wash the baubles and especially the pom pom baubles.
At Baubles + Soles, we believe in closed-loop recycling to reduce the use of virgin material and to keep old shoes from becoming environmental waste. If you return your well-loved and worn soles to our factory, we will recycle them. Shoes that are free from contamination are recycled for use in new Baubles + Soles products. Shoes with contaminants are processed and recycled for use in non-apparel goods.
Simply mail us your shoes and we will email you back a 15% off promo code as a thank you from us and the planet.
ATTN: RECYCLING PROGRAM
BAUBLES + SOLES
4823 ROY CARLSON BLVD.
BUFORD, GA 30518, USA